Frequently Asked Questions
What information do you need before starting a project?
I’ll ask for details about your goals, audience, brand assets (like logos or fonts) and any examples or references you like. The clearer your brief, the smoother the process — but I can also help refine your ideas if you’re not sure where to start.
How long does a typical project take?
Turnaround times vary depending on the scope and complexity of the work. For example, a logo design might take 1 to 2 weeks, while a full annual report or publication could take several weeks. I’ll provide a timeline with your quote so you know what to expect.
How many revisions are included?
Most projects include two rounds of revisions to ensure everything meets your expectations. Mnor tweaks are no problem, but major changes after approval may incur an additional fee.
What file formats will I receive?
You’ll receive print-ready PDFs and high-resolution files depending on the project. I can also supply web-optimised versions if needed.
Do you offer ongoing design support?
Yes, I often work with clients long-term to maintain brand consistency across new materials. Whether you need regular publication updates, campaign graphics, or small design tweaks, I can provide continued support as needed.